A community can’t grow unless…
… it has strong leaders. The community I am talking about is IndianVideoGamer. The growth is not just about adding more and more people which I am sure this community will get as the Indian gaming arena continues to grow and especially in this digital age when we have more and more people with access to internet. The growth is about how do you make this community meaningful.
I was introduced to this community a few weeks back by a friend of mine (not gonna name him) and he spoke very highly about this community. Well I joined in hope to make some new friends and also to be able to possibly trade games. The experience I have had since then has been nothing but dismissal. After a while now I am someone who just doesn’t wants to go back to this community anymore and I dont think I will unless I have a pressing need to buy or sell anything. But, as someone who was so excited to be able to add value to this community is just so dis-appointed as of now.
You try to join a forum about a game and all you see is 99% of the people just trash talking the game (DriveClub or AC Unity) – it seems that people here just wait for a game to have something wrong about it and they all go hyper about it. The negativity about the game is so much so that it just reflects back into hate. Given that 99% of the people on the forum are such and the comments are so biased just makes me never want to go back there. The energy is so negative. I just found 1 comment in 1000s of comments where someone had a balanced view of the game and was willing to give credit to the game where they did good.
Now let’s talk about the moderators. The part of the community that deals with Trade (Sales/buy) of games is governed by a set of moderators – who are like gate-keepers of the sanctity of the forum and ensure people get a fair experience from the setup. Of course that means it comes with certain guidelines and rules. The part that sorries me is that the moderators are nothing but a set of people who do not apply their heads when dealing with people in a community. Well someone got to tell them that these are people and this is a social community. When we deal in a setting like these we got to not just follow the “letter of the law” but treat people like people. I made a selling post which had a date of few days (4 days to be exact) in past and my sales post was rejected and I was forced to take a new set of images and post again. I tried to deal with this moderator – piper; who wasn’t willing to listen. As a matter of fact he didn’t even repost to my 2nd question/request and just went into solace. I get it that many people would reach out to you, and you can chose to answer a few of just ignore to make people do what you want to do (i did eventually took pics again). But, they forget that this is a community and you need to be able to orchestrate the behaviors in there.
And today came out the blasphemy of the all interactions I have had. I have been dealing with a certain guy to sell 2 games. For 3 weeks I have been providing this guy with my account details for him to transfer funds to my account. And his person – ck has been trolling me by saying that I havent provided him with account number when it was sitting right in there. The text which I copied for several other users were able to make payments by ck – no he wasn’t. Eventually I left some negative feedback for him. CK then invited piper to the conversation and asked him to review on grounds that my feedback was not against guidelines where in the deal was not done and until deal is done I cant leave any feedback. CK claimed that he didn’t give me damaged goods or didn’t steal my money so i can’t leave any feedback. piper agreed and without even waiting to hear my side of the story he just removes my feedback from the site.
I left a message with my disappointment in a private conversation to piper and ck and left it at it. But, then i realized that this community just lost 1 member and maybe many more as I will not be the one who will recommend anyone to this community or maybe if i do I will have a few “buts” attached to it.
I am going to post a link to this post on the site in wake that someone reads and tries to improve the forum and overall maturity of the moderators on the site. I am very well aware that this post might be deleted and I may even get banned after this – and if that happens it will even re-affirm my trust that this community needs a change of leadership where they need people who listen to the members and not run this like this is a private business for them.