Why can’t he just be a leader?

I sit here at 11 in the night and waiting for my approval to trip back to India. I sent request for the approval on Thursday and have been waiting for three working days. I know the approval will come but I am waiting for the date that will come back in the approval – can be 15 or 22 july.  I was supposed to go back in early July but has been pushed already. My anxiety to meet my family is increasing.

As I sit here and wait for the email to come, I can not reach out the person who has to approve the request. Only person I can reach out to is my manager and he is three levels down the person who has to approve. This makes me think – are they leaders? Why can I not reach out to anyone above my immediate manager? Why do we even have a hierarchy in place? Can we not do work in a horizontal leadership model? Why does pyramid has to exist?

The reason I know I can’t reach beyond Harsha (my direct manager) is because I have been asked so, I have been told rather instructed to go via Harsha for any details I need from people above him in hierarchy. I have been told by Krishna (Harsha’s manager – our Director) that he will meet his direct reports for any details he needs and there is no need for us to meet regularly. I feel he has shut the door on us and it will only open when we have any issues or escalations.

Why can’t he have the door open for all of 150 people who report into him? Why not? Why can’t he just be a leader? Or are they just managers?